Your shopping cart

To the shopping cart
Home page Service Contact

Contact & Help

We are always open to your questions, suggestions or requests!

Fields marked with * must be filled in!

 Service telephone

You are welcome to call us. Our service staff are there for you at these times:

Monday to Friday
8:30 - 18:00

Saturday
10:00 - 18:00 Tel.: 0049 211 / 17 88 00

Questions? Live chat with experts

In our LiveChat, our experts are on hand to help and advise you on all topics relating to photography.

Start Live Chat

Opening hours Düsseldorf branch

Visit our branch in Düsseldorf. There you will receive individual specialist advice and the best service.

Monday to Saturday
10 - 18:30
with collection on the same day

Address
Foto Koch, Schadowstraße 62, 40212 Düsseldorf

Our branch

Also interesting

Camera Basics #19: Tilt shift lenses and the effect explained

The tilt shift effect is certainly an old shoe for many photographers, but this effect is very interesting to consider because it can be found in many facets of photography, so the use of tilt shift optics is not only at home in architectural photography.

Read now

The new snapshot is here!

The latest issue of Schnappschuss' is all about Behind the Scenes!

Read now!

First test of the Sony 16-35mm f2.8 GM2 compared to the 16-35 GM1

The new Sony 16-35mm GM2 is here and sets new standards! It is lighter, sharper and even more compact than its predecessor! Therefore, we'll show you the direct comparison of the two G-Master lenses and tell you whether an upgrade is worth it!

Read now

Camera Basics #13: CMOS, BSI sensor or stacked sensor? What are the differences?

As a specialist retailer, we have a mission: we want to give you the best possible advice and help you to better understand the differences between the various technologies available on the camera market. That's why we want to give you an understanding of the different sensor technologies today. In particular, the differences between the stacked sensor and the BSI sensor.

Read now